Privacy & Policy
NEX Realty is committed to protecting the privacy and security of all visitors, clients, and users of our website and services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information.
We are fully committed to compliance with all applicable privacy laws and regulations, including the Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), Canada’s Anti-Spam Law (CASL), and The Campaign Registry (TCR) SMS compliance requirements.
By using our website or registering for our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, email address, phone number, mailing address, gender, birthday, or other profile information you choose to provide.
Registration Information: Data provided when signing up for property alerts, newsletters, or SMS notifications.
Technical Information: IP address, browser type, device identifiers, operating system, geolocation data, and cookies.
Transactional Information: Records of inquiries, preferences, and communications with our agents or support team.
Optional Information: Any additional details you voluntarily provide during surveys, market research, or promotions.
How We Use the Information
We use the information we collect for the following purposes:
- To provide real estate updates, property alerts, and personalized recommendations.
- To connect you with Nex Realty agents or trusted partners to fulfill your requests.
- To send service-related messages, including email and SMS notifications.
- To respond to inquiries and provide customer support.
- To improve website performance, user experience, and services.
- To comply with legal, regulatory, and contractual obligations.
- For internal record-keeping, analytics, and reporting.
Sharing of Information
We respect your privacy and handle your data with care:
Non-SMS Data: We may share limited non-SMS personal information (such as name or email) with trusted service providers, such as mortgage lenders or IT vendors, strictly to fulfill your request or provide services.
SMS Data: Mobile phone numbers, SMS opt-in data, or SMS consent information will never be shared, sold, rented, or disclosed to third parties or affiliates under any circumstances.
Legal Requirements: We may disclose personal information if required by law, regulation, subpoena, or court order
SMS Privacy & Compliance
Nex Realty strictly follows SMS compliance standards, including The Campaign Registry (TCR) requirements.
Consent: By providing your phone number, you consent to receive SMS messages from Nex Realty.
Purpose: SMS communications are limited to property alerts, service updates, and customer support.
Opt-Out: You may opt out at any time by replying STOP. For assistance, reply HELP.
No Sharing: Nex Realty does not share, sell, rent, or disclose mobile opt-in data, including phone numbers and SMS consent, with third parties or affiliates.
Message Frequency: May vary depending on your preferences and interactions.
Charges: Message & data rates may apply, depending on your carrier.
Security: SMS data is encrypted and stored securely, with limited access.
TCPA & Consent Terms
In compliance with the Telephone Consumer Protection Act (TCPA):
- You consent to receive calls and/or text messages from Nex Realty, which may include prerecorded messages or automated dialing systems.
- Consent is not a condition of purchasing goods or services.
- You may withdraw consent at any time by following opt-out instructions provided in our communications.
GDPR Compliance (For EU Users)
If you are a resident of the European Union:
- You have the right to access, update, or delete your personal data.
- You may request a copy of the personal data we hold about you.
- You have the right to restrict or object to certain data processing.
- All personal data is processed lawfully, transparently, and only for legitimate purposes.
- We store your data securely and only for as long as necessary.
To exercise your GDPR rights, contact us at: info@mynexrealty.com
CASL Compliance (For Canadian Users)
If you are a resident of Canada:
- By registering on our website, you provide express consent for Nex Realty to email, call, or text you.
- You may unsubscribe at any time by using the opt-out instructions included in our communications.
We honor all unsubscribe requests promptly and without penalty.
Security of Your Information
We take the protection of your data seriously and have implemented appropriate physical, electronic, and managerial safeguards, including:
- Data encryption in transit and at rest.
- Secure servers with restricted access.
- Routine monitoring for unauthorized access.
- Staff training on data privacy and security best practices.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and performance.
- Personalize user experiences and content.
- Track visitor behavior to improve services.
You can accept or decline cookies via your browser settings. Refusing cookies may limit some website features.
Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new legal requirements, technology changes, or company practices. Updates will be posted on this page with a new effective date.
If you have questions about this Privacy Policy or your data rights, please contact us:
NEX Realty
Phone: (772) 403-1259
Email: info@mynexrealty.com
Address: 5225 Tech Data Dr Ste 200 Clearwater, Fl 33760